Policies

RETURNS: Please email in advance with any questions prior to purchase. Dancing Willow Design is a small business featuring handmade, one of a kind pieces and therefore returns cannot be accepted. If you are not satisfied, please send an email to dancewillowdance@gmail.com within 10 days to discuss a possible exchange. Exchanges are handled case by case and cannot be guaranteed. If an exchange is agreed upon, buyer pays additional shipping charges.

INTERNATIONAL PURCHASES: Final sale. No exchanges.

SALE ITEM PURCHASES: Final sale. No Exchanges.

COUPON PURCHASES: Final sale. No Exchanges.

If you would like to purchase additional insurance please email dancewillowdance@gmail.com PRIOR to your purchase.
UNFORTUNATELY, DANCING WILLOW DESIGN IS UNABLE TO COVER THE COST OF OR REPLACE PACKAGES THAT GO LOST OR MISSING. Thank you kindly for understanding this policy.
USPS Priority mail (3-5 business days). Includes $50 of insurance
USPS Priority Express mail (1-2 business days). Includes $100 of insurance
First Class International mail to Canada (7-21 days). Does not include insurance. Please note that shipping times can take longer if the package is held up in customs.
First Class International mail (excluding Canada) (7-21 days). Does not Include Insurance. Please note that shipping times can take longer if the package is held up in customs.